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Evolution along the Quality Continuum

In response to the question posed in the recent View From The Q concerning whether the progression of Quality will follow an Evolutionary or Revolutionary path, I will first describe my vision of where...

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Evolution – Lean Six Sigma Examples

There is a discussion as to whether the future of Quality will progress along an Evolutionary or Revolutionary path.  This will show how Quality has evolved from its origins to is present form. One...

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Strategy: Surviving Contact by Using Mobilization and Governance

This post is in response to the latest View from the Q blog on Strategy. I don’t have anything to add to the formation of a strategy, as Bill Troy addressed this subject concisely and effectively....

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Finding Bugs Under Software Rocks – Exploratory Testing as a Bug Hunt

One aspect of software testing is trying to find as many of the bugs in the software under test as possible and, in that sense, software testing can be viewed as a “Bug Hunt”. As a metric for...

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Can Playing Games Improve Tester Skills? Exploring the Science Behind Games

Are gamers predisposed to careers in software testing? The prevalent perception seems to be that testers enjoy playing games more than the general population, and that playing games makes us better...

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Quality Power

This post is in response to the timely and provocative question from the ASQ CEO, Bill Troy.  In his View From The Q post, the challenge is made to members of the Quality community to expand their...

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Let’s Start a Test Revolution

Before I started my career as a tester, I was a scientist doing research in particle physics, and my years in science trained me to be skeptical, inquisitive and open to new approaches. It was the idea...

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Quality – Epiphany of Value, Purpose, and Function

The article by Brooks, referenced in View from the Q, uses terms like conversion and epiphany to describe the recognition and adoption of quality.  Deming is compared to the famous evangelist, Billy...

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Improving the User Experience in a Fast-Forward World

Recently, after experiencing a “service not available” error while checking my email, my first instinct was to go scouring the web, including sites such as downrightnow.com, to check to see if others...

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Don’t Wait, Take – A Smart Approach to Testing

It is common for testing to be given constraints around schedule, budget, team members/skills, and even tools. So, when you are asked to step out of this box and propose what you think is needed for...

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Performance and Culture – Contrived vs. Legitimate Quality

I read with interest and appreciation the comments on the View from the Q blog about what not to do with respect to Performance Management. I have encountered reporting situations and the ultimate...

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Make Testing Your Competitive Advantage

At first glance, testing might only look like a cost, but testing can actually help you reduce risk, get your product to market faster and contribute to a considerably improved customer experience....

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Test Planning Game: “Mind Your Own Business”

You might find it familiar to be involved in, or responsible for, the planning and design of testing on a project where the business drivers around why/how the project is important, in the larger...

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Mobile Testing – An Interview with Melissa Tondi

I recently interviewed Melissa Tondi on the topic of mobile testing. Melissa is the founder of Denver Mobile and Quality (DMAQ), Head of QA at ShopAtHome.com and has had significant experience working...

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Mobile Application Testing – It’s Not All About the Devices

When designing our mobile application testing strategy, it is important to consider that: it is not all about the devices – but it IS about all the devices. The distinction comes from the fact that it...

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Distributed Teams – An Interview with Janet Gregory

I recently interviewed Janet Gregory on the topic of distributed teams. Janet is the founder of DragonFire Inc., an agile quality process consultancy and training firm. Janet co-wrote the original book...

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By Executive Order – Get The Best Test Automation Solution

Test automation is an investment. Like any investment, you expect a future return. As stated in “Test Automation – Building Your Business Case” the following are some of the benefits typically expected...

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New Project? Shift-Left to Start Right!

Project management is continually challenged with delivering the “right” solution, on-time and on-budget, with high quality. In the face of typical project constraints and changing priorities, quality...

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Testing as a Service? Testing is a Service

We, as testers, do not “build in quality” and can not guarantee all the defects will be found.  We can not, should not, define “what is quality?“  And, we should not be making the choice to release or...

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Improving Software Quality with Development Tours

Releasing software in the past was a QA’s dream, plenty of time to check every last corner of the product before eventually releasing to production.  With the move to Agile and the speed at which we...

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